Privacy Policy

Croft View Construction (hereafter referred to as 'we', 'us', and 'our') is the controller and responsible for your personal data. We are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains how we look after any personal data that you provide to us, explain your privacy rights and how the law protects you. It is very important to us that this notice is clear, correct, and unambiguous. It applies to information we collect in relation to:

  • users of our website
  • people who use our services
  • employees and representatives of organisations who use our services or supply us with goods and services
  • people who contact us via any medium.

If you have any questions about this policy, please email info@croftviewconstruction.com or call 01228 511100 and ask to speak to Stacey McEwan or Janine Toms.

It is important that the personal data we hold is accurate and current; we ask that we be kept informed of any changes to your personal data during your relationship with us.

We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect
Personal data, or personal information, means any information about an individual from which that person can be identified. it does not include data where the identity has been removed. We may collect, use, store, and transfer different kinds of personal data that includes:

  • data relating to your identity, eg. name, title, gender
  • contact details, eg. email address, telephone number
  • data relating to finances and transactions with us, eg. bank details for payment, details of payment made or received
  • technical data, eg. details of your visits such as pages viewed and the resources that you access, which includes traffic data, location data and other communication data
  • marketing and communications data, eg. your preference about receiving marketing or about how we communicate with you
  • data in relation to your profile and usage, eg. details of our services you have used.

How We Collect Your Information

We use a variety of methods to collect data. These include:

  • Direct Interactions. You may give us data when completing forms or when you correspond with us.
  • Interactions via our website. When you visit our website, we may automatically collect data about the equipment you use (mobile / desktop), the browser you use, the pages you visit on our website, and how long you interact with our website.
  • Information from third parties. This includes analytics providers and search information from publically available sources.

Use of Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products or services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information. Consent may be withdrawn by contacting us via any method listed at the end of this policy.
  • To inform you of any changes to our website, services or goods and products.

If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Where your consent has been provided in advance we may allow selected third parties to use your data to enable them to provide you with information regarding unrelated goods and services which we believe may interest you. Where such consent has been provided it can be withdrawn by you at any time.

We will only use your data for the purposes for which we collected it.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information
You have the right to access, correct, erase, or restrict your personal information.

Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy. You can contact us via our contacts page on the website, or by calling 01228 511100, or by emailing info@croftviewconstruction.com

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